FAQ
1 Orders
1.1 How can I order at ReRags Vintage Clothing Wholesale?

You can order online, or you can visit our warehouse, based in Amsterdam (The Netherlands). If you wish to visit our warehouse, you will need to make an appointment in advance, by contacting us. Also, if you have any questions regarding your order, or if it is your first time at ReRags, please feel free to call us on the number written below. 

Keep in mind that we are a wholesaler, therefore your minimum order amount is €200,-. Besides, it is important in fairness to all our customers, that no hand-picking from stock in production is allowed. However, you can always have a look at our selected products and check if they meet your standards. 

1.2 If I can’t visit ReRags Vintage Clothing Wholesale in person, how do I know what quality I will get?

Our sample pictures provided on this website are an indication of the kind of products we stock and sell. If you are a first-time-customer, we would be happy to help select suitable items as a sample order and ship them to you to get a sample of our high sorting quality. To give you an idea on any of our items, we recommend ordering a minimum of 10kg each item. It is important for ReRags Vintage Clothing Wholesale that you are satisfied with our products, so we can build on a long-standing business relationship. Therefore, we would love to get feedback from you of any kind.
 

1.3 The items I am looking for are not listed on your website. Does ReRags do not sell them?
Unfortunately, not all items ReRags Vintage Clothing Wholesale sells are listed online yet. However, every vintage- or second-hand item can be sourced by us. Please contact us with your request for further details and information.

1.4 How long will it take till my order is packed and ready to be transported?

If ordered on the ReRags Vintage Clothing website, we ship your order within three business days after receiving the payment.

Orders per Email: Depending on stock availability goods can be packed as soon as we get your vintage clothing order. Some items are hard to source and in high demand so take this into consideration. The more advanced planning we have the better the likelihood of completing your order.

1.5 Something went wrong with my order. What can I do?

We are very sorry to hear this! Please contact us as soon as possible so we can assess the situation and come up with a solution.

1.6 What payment methods do you accept?

We accept the following payments:
- iDeal
- PayPal
- Bank Transfer
- Cash Payment
- Credit Card

Orders will be processed after we received your payment.

2 Shipping
2.1 Do you ship worldwide?
Yes, ReRags Vintage Clothing Wholesale ships to every country in the world.

2.2 How quickly do you ship?
ReRags Vintage Clothing Wholesale tries to ship every order as fast as possible. Depending on stock availability, goods will be packed as soon as we get your order. Of course, some items are hard to source and in high demand so please take this into consideration. Please contact us for a more precise indication.

2.3 Can ReRags ship large orders?
Yes, we work with many freight-forwarders, who transport your order door-to-door. Whether you need a single package of 30kg, a pallet box of 450kg, or a 40ft tall sea container; we would be more than happy to arrange the best transport possible. Of course, you are also welcome to use your own courier. 
 
2.4 What are the shipping costs?
Shipping costs are based on destination address, as well as weight and volume of your order. Contact us if your location is not on the list. Don't forget to mention your full adress.
 
Contact us
* Required fields