At ReRags, customer satisfaction is our top priority. If, for any reason, you are not completely satisfied with the products you receive, please contact us by email as soon as possible. Our team will carefully review the situation and work with you to find a fair and suitable solution.

To ensure equal access to our premium-quality vintage clothing, shoes and accessories for all customers, ReRags Vintage Clothing Wholesale does not offer a handpicking service. Every order is carefully prepared by our experienced sorting team according to the selected product category and quality grade.

Please keep in mind that sourcing authentic vintage items is a labour-intensive process. Our specialised sourcing teams travel throughout Europe to hand-select the best vintage clothing, footwear and accessories available. Once these items arrive at our warehouse, every piece is individually inspected, sorted and categorised by our in-house experts.

As all vintage items are pre-owned, minor signs of wear or age may occasionally be present. These characteristics are part of the unique nature and charm of genuine vintage products. We continuously strive to provide the highest possible quality while maintaining the authenticity that makes vintage fashion so special.